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Terms & Conditions
Disclaimer:
'Into Wilderness' is dedicated to providing safe and enjoyable workshops and experiances. The nature of the activities we provide and the locations we use means that risk of personal injury or death may be present despite all efforts made to reduce it and all participants are reminded that a real element of risk may always be present. Participants in activities and parents or legal guardians should be aware of and accept these risks as part of the course and be responsible for their own involvement. Under 18’s must be accompanied by a parent or legal guardian unless by written agreement. By booking onto a 'Into Wilderness' workshop or course you are declaring that:
· You and any Under 18’s in your party a physically and medically capable of undertaking the booked activity.
· You or any Under 18’s in your party do not require a translator and can follow instructions in English.
· You take responsibility for your own safety and that of any Under 18’s in your party.
· You agree to follow the advice and direction of the instructor at all times.
· You understand that failing to do so may result in injury or death
Terms and conditions
Please read carefully before purchasing a ticket or item from the 'Into Wilderness' website.
By placing an order, you agree to these Terms & Conditions. If you have any uncertainty regarding the terms and conditions outlined on this page then please do not hesitate to contact us @Intowildernessuk@gmail.com
Agreement:
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The Agreement is between Into Wilderness and the client named on the booking and includes the entire agreement between both parties.
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Into Wilderness reserves the right to refuse any booking at its discretion.
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Where 'Into Wilderness' declines a booking, any fee reccived by 'Into Wildenress' will be refunded to the buyer in full.
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Into Wilderness reserves the right to refuse bookings to any individual without need to give reasons solely at 'Into Wilderness's' discretion and will return any payment within a reasonable timeframe.
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No variation of these terms & conditions shall be applicable unless agreed in writing by Into Wilderness before the relevant event.
Payment:
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Full payment is required for events within 10 days of completion.
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Clients will receive a written invoice within 10 working days of completion of the event.
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Payment method must be agreed byInto Wilderness and the client(s) during booking.
Cancellation of workshops or event:
A great deal of working hours of preparation begins many months before each workshop or event and includes sourcing materials etheir by hand or through trade, preperation of workshop items. As a result, it is within our interests to ensure we are protected should any cancellation occur.
For this reason, the following cancellation policy applies:
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Cancellation more than 4 weeks before workshop commencement: 100% of the workshop ticket price will be returned to the attendee.
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Cancellation 3-4 weeks before workshop commencement: 50% of the workshop ticket price will be forfeited.
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Cancellation less than 2 weeks before workshop commencement: 100% of the workshop ticket price will be forfeited. Workshop tickets are non-transferable to other dates. If the attendee is unable to make the original booking date and gives notice of cancellation 4 weeks prior to commencement, a full refund can be issued.
4. Agreed cash / card payments in person must be upheld by workhsop participant.
Late cash payments may incur a £20 late payment fee*
Cancellation by IntoWilderness:
In the unlikely circumstance that Into Wilderness needs to cancel an event /workshop:
Clients will be informed as soon as practical using the email details you have supplied
'IntoWilderness' will attempt to offer alternative dates or services in place of the prior aranged plans.
For the purpose of tracking bookings; booking agreement is recognised by 'Into Wilderness' once location, event date, and fee has been agreed.
Home Education workshops:
For the safety of all the children participating in our Home education program we oporate by a three strike rule for dangerous and inappropriate behavior. In the unlikely event that a child has been given a stike, we would like to have a conversation with the guardian / carer. Upon receiving three strikes over the course of the program, we may have to ask that your child does not attend further workshops with us. In this event no refund may be issued.
Please note that it is within our legal obligation to refuse acess to any workshop or course if there are concerns over the saftey of the group. We can not compromise the saftey of the group regardless of disabilities that may casue un safe actions while attending an 'Into Wilderness' event. While every effort will be made to make reasnable adjustments for participents 'Into Wilderness may refuse further bookings as stated in the above (Cancellatiosn by Into Wilderness)
The session is structured at all times so that children / participants should be engaged in an activity whether that be a game, free play, or a craft based workshop.
Children who are not engaged in an activity during the session are outside of our liability and we would not take responsibility for children who do not adhere to our site rules and boundaries which are set out at the beginning of the session. An 'Into Wilderness' staff member may issue two strikes to a child / participant for unsafe actions that go against instructions or site rules. Upon receiving a third strike an 'Into Wilderness' staff member would contact the appropriate parent to collect their child early from the session.
'Into Wilderness' staff members will not verbally issue strikes to children. Our team will always endeavor to support the needs of children participating in the home Education Programme.
Into Wilderness reserves the right to discuss why a child has been given strikes when time is convenient for us. This may be at the end of the session or via email after the session has ended.
If a child / participant is not fully engaged in an activity but stays within the boundaries, we encourage children to use a sit space to reflect or play safely following the site rules. For example ‘teddy’ can take time away from a planned activity to play with a stick or sit in the grass within the boundaries that have been set as this has been risk assessed.
However should ‘teddy’ run away from the group to climb a tree outside of the set boundaries this would mean that the whole group would be instructed to stop the activity while a member of staff asks ‘teddy’ to return to the group. If ‘teddy’ does not return then this is outside of our responsibility and therefore Into Wilderness may use the 3 strike rule which may result in a parent being asked to collect their child for that session.
Anyone who is unsure of the site rules at the Into Wilderness HQ should contact a member of staff.
For the safety of the group, individuals and Into Wilderness staff all participants must be aware and accept the T's & C's before attending any of the 'Into Wilderness' workshops.
'Into Wilderness' takes great care in developing suitable risk assessments, site risk assessments and safeguarding policies to protect all children and adults participating in the Into Wilderness Home Education Programme.
Due to the time intensive nature of answering questions regarding safety during the Home Education Programme Into Wilderness reserves the right to ask that all queries are made in person at the Into WIlderness HQ not via email or social media.
Please note that although reasonable adjustments will always be made for young people with learning difficulties and SEN needs, if we deem that the safety of the group is compromised then we may refuse future booking.
If you have any urgent queries regarding safety please feel free to arrange this with me prior to the start of the session .
Our Public Liability Insurance covers us up to £10,000,000 for coaching during sessions.
Cancellations by Home Ed participant(s):
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Cancellation more than 6 weeks before start of the Home Ed program: 100% of the workshop ticket price will be returned to the attendee.
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Cancellation 6-3 weeks before Home Ed program commencement: 50% of the workshop ticket price will be forfeited.
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Cancellation less than 3 weeks before Home Ed program commencement: 100% of the workshop ticket price will be forfeited.
Home Ed registration form(s) are non-transferable to other dates. If the attendee is unable to make the original booking date and gives notice of cancellation 6 weeks prior to commencement, a full refund can be issued.
Agreed cash / card payments in person must be upheld by workshop participant to the effect of the cancellation policy.
Failure to pay agreed fee may result in additional fees of £20 (late payment)
Into Wilderness may at our own discretion make allowances to these terms and conditions.
By registering onto the Into Wilderness Home Education program you are accepting our Terms and Conditions.
Changes to this agreement:
Into Wilderness reserves the right to update the Terms & Conditions at any time.