Terms & Conditions

Disclaimer: Into Wilderness Bushcraft is dedicated to providing safe and enjoyable courses. The nature of the activities we provide and the locations we use means that risk of personal injury or death may be present despite all efforts made to reduce it and all participants are reminded that a real element of risk may always be present. Participants in activities and parents or legal guardians should be aware of and accept these risks as part of the course and be responsible for their own involvement. Under 18’s must be accompanied by a parent or legal guardian unless by written agreement. By booking onto a Into Wilderness Bushcraft activity or course you are declaring that:

 · You and any Under 18’s in your party a physically and medically capable of undertaking the booked activity.

· You or any Under 18’s in your party do not require a translator and can follow instructions in English.

· You take responsibility for your own safety and that of any Under 18’s in your party.

· You agree to follow the advice and direction of the instructor at all times.

· You understand that failing to do so may result in injury or death

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Terms and conditions

 

The Terms & Conditions information below must be read thoroughly and carefully before making any purchase for goods or services from Into Wilderness. If you have any questions about them please do not hesitate to contact us @ Intowildernessuk@gmail.com

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Agreement:

• The Agreement is between "Into Wilderness" and the event organizer/"client(s)" and is the sole agreement between those parties

• Into Wilderness reserves the right to refuse bookings to any party or individual without need to give reasons solely at Into Wilderness's discretion and will return any payment

• No variation of these terms & conditions shall be applicable unless agreed in writing by Into Wilderness before the relevant demonstration/workshop.

 

Services - Prices:

• Whilst every effort is made to honour prices given during the enquiry or booking, Into Wilderness reserves the right to alter prices should its costs in staging a demonstration/workshop increase for reasons beyond its reasonable control (including without limitation, the cost of transport and materials).

• In the unlikely event that a price is altered, the client(s) will be verbally notified as soon as reasonably practical (followed by written details e.g. email) and the balance of the altered price will be payable on the same terms as was the original price.

• In the event of the price being increased by 15% or more the client(s) may opt to cancel the booking and will then be entitled to a refund of all monies paid.

 

Services - Payment:

• Full payment is required for all demonstrations/workshops within 30 days of completion

• Clients will receive a written and itemized invoice within 2-3 working days of completion of the demonstration/workshop

• Payment method must be agreed byInto Wilderness and the client(s) during booking and will typically be made via  electronic bank transfer. 

 

Services - Cancellation by the client(s):

• Given the substantial preparation by Into Wilderness prior to any demonstration/workshop/event, the client(s) must be aware of the following conditions and therefore agrees to such if the booking* is cancelled or postponed by them:​

  1. Cancellation or postponement 60 days prior to event commencement will incur a £50 administration fee (not applicable for workshop attendees)

  2. Cancellation or postponement 60-30 days before event commencement: Client will be liable for 50% quoted event fee**

  3. Cancellation or postponement within 30 days of event commencement: Client will be liable for cancellation penalty of 100% quoted event fee.*

 

* A booking agreement is recognised by Into Wilderness once event date, location and fee has been agreed.

**Quoted fee in includes accommodation and travel costs.​

 

Services - Cancellation by workshop participant(s):

• Given the substantial preparation by Into Wilderness prior to any workshop, attendees must be aware of the following conditions and therefore agrees to such if the booking is cancelled by them:

1. Cancellation more than 6 weeks before workshop commencement: 100% of the workshop ticket price will be returned to the attendee.

2. Cancellation 6-3 weeks before workshop commencement: 50% of the workshop ticket price will be forfeited.

3. Cancellation less than 3 weeks before workshop commencement: 100% of the workshop ticket price will be forfeited.

• Workshop tickets are non-transferable to other dates. If the attendee is unable to make the original booking date and gives notice of cancellation 6 weeks prior to commencement, a full refund can be issued.

 

Services - Cancellation by IntoWilderness:

• In the unlikely circumstance that Into Wilderness needs to cancel a demonstration/workshop:

  • Clients will be informed as soon as practical using the email details you have supplied

  • IntoWilderness will use reasonable endeavors to offer alternative dates or services

  • All deposits paid by the client will be refunded in full within 28 days (or if preferred, transferred as a deposit for another date)

  • Into Wilderness will not be liable for reimbursement of any costs of accomodation, promotional items, advertising, goods, materials or services incurred by the client that relate to a cancelled IntoWilderness event

 

Services - Complaints & Feedback:

• In the unlikely circumstance that a client(s) has cause for complaint about an Into Wilderness demonstration/workshop, the complaint must be made immediately to Into Wilderness during the event in order that corrective action can be taken if necessary

• Should a problem not be resolved at source during the event, a complaint must be made in writing to Into Wilderness within 28 days of the event, or this complaint will not be upheld

• Any refunds will only be considered if the above complaints process has been followed

• Feedback and comments are requested at the end of each demonstration/workshop in the form of a simple paper questionnaire - this may include visitors to your event, as well event organizers

• Into Wilderness may elect to include any comments on this website and will associate with a client, but will typically not include an individual's full name or personal details (see Testimonials)

• Into Wilderness may elect to use a clients' logo in promotion of any events, goods or services (without any costs incurred) - by contracting Into Wilderness, you accept this condition

 

Goods - Payment:

• Full payment is required for goods (including package and postage) prior to despatch of each ordered item

• Postage charges will include an insurance premium

• Payment method must be agreed by Into Wilderness and the client(s) during enquiry and will typically be made via PAYPAL; electronic bank transfer

• Into Wilderness will dispatch your item(s) as soon as practicably possible, as each item is typically manufactured to order and will normally send your order to you in under 40 working days. International orders are generally received in under 60 days

• Stock availability or estimated dispatch date will be explained at time of enquiry or order and prior to any payments.

 

Goods - Commissioned Work:

• Goods and items are hand-made and therefore each one is unique - any images shown on this website are representative only

• All sizes and colours are approximate only

• Creation of any commissioned work is based on best interpretation of client(s) requirements, understanding of ancient tools/techniques and the nature/quality of the natural materials available

• 100% natural materials are used throughout the manufacturing process (except for venus replicas) - Into Wilderness cannot be held responsible for any allergic reactions to these materials. Should you require manufacturing with different materials, please discuss with Into Wilderness at the time of ordering.

• Estimated dispatch date will be explained at time of enquiry or order and prior to any payments.

• Reproduction lithics will be sharp, unless specifically requested by the client(s)

• Goods and items are intended for display and light handling purposes only. They should not be used for their original accepted ancient use (e.g. the use of flint-tipped arrows for archery purposes or stone axes for tree felling is not recommended)

• Goods and items are not suitable for children under 8 years old and must not be given to children under 3 years

 

Goods - Returns Policy:

• A full refund or exchange will be given on any item(s) that you are not satisfied with, provided that the item(s) have not been worn or used and returned to Into Wilderness within 14 days of purchase, together with all relative labels and packaging.

• Please contact Into Wilderness in the first instance to obtain a return address.

• Return to the provided address with an enclosed copy of your invoice together with relevant details as to why you are returning your order.

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Goods - Usage:

• Products and replicas by Into Wilderness cannot be replicated, reproduced or moulded (with the purpose of reproducing) without written permission from Into Wilderness.

• Reproduction lithics will be sharp, unless specifically requested by the client(s).

• Goods and items are intended for display and light handling purposes only. They should not be used for their original accepted ancient use (e.g. the use of flint-tipped arrows for archery purposes or stone axes for tree felling is not recommended)

• Goods and items are not suitable for children under 8 years old and must not be given to children under 3 years

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Media - copyright usage:

• Into Wilderness withholds copyright to all media produced for a client (photographs/video clips).

• When commissioning a piece of media from Into Wilderness, you purchase non-exclusive rights and licence to use the media as the client sees fit, unless otherwise pre-agreed.

• The client will have no right to offer the media for sale or otherwise distribute, publish, grant any sub-licences, sell, rent or otherwise exploit the media.

Changes to this agreement:

• Into Wilderness reserves the right to update the Terms & Conditions at any time, without notice.

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Contacting Us:

Please do not hesitate to contact Into Wilderness regarding any matter relating to this Privacy Policy at: Intowildernessuk@gmail.com